About you
This is a role for someone who enjoys the pace of agency research and is keen to apply their skills and develop their knowledge on a range of projects with a variety of colleagues.
You’ll be working at a similar level or will be able to demonstrate to us that you have the right experience to step into this role. We want people to join us and develop their skills here, apply their expertise and join a team who can help them grow their career while supporting the growth of IFF.
The role would suit someone who may have more of a quantitative focus with some qualitative exposure but who is looking for more balance in their research strategy skills. Experience delivering surveys would be ideal and you may have some evaluation experience but certainly will have a base knowledge and want to develop that understanding as we grow our expertise in this area.
Our people have great communication skills, both written and verbal, and you’ll be a leader with integrity and an approachable and collaborative style. You should have some experience of managing others and be able to manage several projects concurrently, work under pressure and react positively as requirements change.
We want our teams to bring new ideas on how to continue delivering to the highest quality. This is an opportunity to join a business that values input from all its staff and as a RM you’ll be expected to apply your skills and build on the success of IFF.
We’re a person-centered business and offer 28 days holiday plus bank holidays, private healthcare options, flexible working, wellbeing support and social events among other benefits to cater to all of our team.
About the role
About the opportunity
This is an exciting opportunity for a Research Manager with excellent evaluation skills. This role joins our team who work in the education sector in the UK. Some of the work in this sector is with public sector clients, particularly the Department for Education, with whom we have a long-term client relationship and conduct ongoing multi-year studies. Our projects also include work on migration and young people in the social care space.
As a Research Manager (RM) you’ll take the lead role on a number of high-profile studies as well as working and learning from our Senior RMs or Associate Directors on other complex projects. At this level you’ll be managing a team of Research Executives and Senior Research Executives and oversee timescales and budgets, as well as leading on research outputs and client liaison, offering valuable advice to clients at various stages of the project.
Working alongside our Directors you’ll attend new business pitches and work with the senior team to develop and build on success within your sectors as well as developing your career and expertise.
As an RM at IFF part of your role will be to collaborate with our L&D Director and other members of the research team to help design and eventually deliver training to the wider research team.
Responsibilities
- Design high quality questionnaires and guides.
- Conduct qualitative interviews, actively listening and probing appropriately.
- Conduct focus groups and workshops confidently and intelligently.
- Produce insightful, in-depth and publishable reports.
- Produce thoughtful, creative and impactful presentations and deliver these to clients.
- Lead the efficient running of multiple projects through effective planning and prioritisation.
- Supervise and delegate to project teams confidently, clearly and effectively.
- Review SRE and RE outputs to ensure accuracy and to feedback improvements.
- Be the first point of contact for the client, proactively ensuring that clients are kept up to date.
- Proactively provide support for other members of your team.
Employee benefits
Competitive remuneration
- Competitive salary
- Pension – we’ll match contributions you make up to 5% of your basic salary
- Holiday – 28 days per year, in addition to bank holidays, with an additional day at 3 years and then 5 years service
Health & wellbeing
- Paycare healthcare and employee assistance scheme
- Flexible working policy, with part-time and remote options available. As well as the ability to work around our core hours (11-3), allowing you start earlier or finish later so it works for you
- Enhanced family leave policies – maternity and paternity
A sociable & supportive culture
- Quarterly team days and lunches
- Dedicated social and wellbeing committees who organise events throughout the year
- Multiple sports and interest groups to join
- 2 paid volunteering days
About IFF
IFF is an award-winning social and market research agency, which sits at the summit of UK public policy and social research, conducting many of the largest and highest profile studies in the sector. Because no two projects are the same, our experienced team provide tailor-made research solutions, adapting our approach to issues and audiences. Meaning the research we deliver is tailored to each client’s specific needs.
As a full-service agency, we offer a full suite of research and evaluation services, including data collection, data analysis and reporting, covering quantitative and qualitative methodologies. We have a range of expertise across our key sectors which are: Business & Enterprise; Education; Energy & Environment; Financial Services; Higher Education; Housing; Learning & Skills; Regulation; and Work, Welfare & Wellbeing
We’re really proud that time and time again we hear that the best thing about working here is our people. We attract and retain some of the most talented, friendly and interesting people within the industry. People with different ways of thinking and working, but with a shared goal of delivering impactful insight that makes a difference.
