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Sectors Regulation

Regulation research specialists

In light of current economic challenges, and the emergence of new technologies, proportionate regulation to ensure fair and sustainable business practices and to protect consumers is more important than ever.

We help regulatory bodies collect high-quality independent data to make fair and informed decisions to support businesses, protect consumers, and lay the foundations for economic growth.

Why IFF?

Regulation specialists

Our understanding of the different roles regulators play authorising, supervising, enforcing means we understand your challenges, we speak your language, and can design a programme that delivers.

Results that stand up to scrunity

We appreciate the importance of quality and robustness. Our systems and processes, including thorough quality assurance, giving you full transparency and confidence that your data will stand up to scrutiny.

Wider understanding

Our directors have expertise in different markets – including energy, finance and law. This means your project team will not only be familiar with regulatory principles, but will also understand the wider policy context in which you operate.

Some of our specialisms

From one-off surveys, to complex evaluations, we offer a wide range of solutions, to meet your insight needs. Here are a just a few ways we can help.

Behavioural research

Want to understand why people act and think the way they do? We have a wide variety of tools to explore how behaviours can be changed to ensure better outcomes.

Policy evaluation

Want to evaluate the impact of a policy? Our evaluation team are experts in delivering both process and impact evaluations.

Customer / stakeholder engagement

Want to understand how you are perceived by stakeholders? We are experts in designing reputation tracking solutions.

Our research partners

Here are some of our key regulatory partners.

  • “Very good experience working with IFF – we had no issues at all and they delivered everything on time and to a high level.”

    Vicky Dyer,

    The Pensions Regulator

  • “Overall, really good service, great communication and worked well to meet our needs, even when they changed. ”

    Uma Redpath,

    Senior Analyst, HMRC

Case studies

CMA identify competition concerns within investment consultancy and fiduciary management markets

FCA find mistrust of pensions and low annuity rates motivates people to fully withdraw their pension pots

Publications

Take a look at some of our recently published work.

Confidence in the Regime 2021 to 2022 – insolvency practitioners and debtors

FOI Upstream regulation report

The Large Business Customer Survey 2020, HMRC

Confidence in the Regime, The Insolvency Service

We’re here to help!

Looking for information on what we offer, and how we might be able to help? Please complete the form below, and we’ll be in touch shortly.

  • “IFF have proven to be an extremely consistent, reliable and trustworthy data supplier. They have never failed to hit delivery milestones, always achieve targets, and continue to improve the quality of the research conducted on our behalf. Innovation seems deep rooted in how IFF operates…further evidence that IFF really are willing to go above and beyond for their customers.”

    Daniel Robinson,

    Surveys and Economic Indicators – ASGS, ONS

  • “The audience research component of the project, carried out by IFF, offered incredible insights. Not only did the final report and recommendations inform the brand… but it continues to inform the work we do on a day-to-day basis. My experience of working with … IFF was very rewarding and I would not hesitate to recommend them for other projects of this kind.”

    Meghan Rainsberry,

    Communications Manager, Centre for Longitudinal Studies, UCL Institute of Education

  • “IFF bent over backwards to help us. It felt like we were working as a team towards the same goal. IFF felt very organised with great operational processes so that everyone seemed up to date with what was going on. IFF were clear on how they were going to address set-backs which ensured that the project as a whole didnt fall behind – impressive given COVID. Overall, IFFs customer service, flexibility and operations processes were outstanding.”

    Rachel McSweeney,

    Lead Analyst, ONS

  • “Working with IFF has allowed us to speak to large numbers of our customers in a short period of time, which in turn will allow us to tailor our services quickly and provide the support that is needed, where it is needed. We are really excited to receive the outputs of the research and start using it to make a real difference to our communities.”

    Shaun Taylor,

    Director of Experience, Insight, and Innovation, One Manchester

  • “IFF Research’s Business Spotlight enabled us to find out about employer attitudes towards hiring disadvantaged young people. IFF was incredibly helpful throughout the entire process, and advised us on how to best use the data to create the biggest impact.”

    Abigail Gill,

    Policy and Research Officer, Centrepoint

  • “ICAEW members advise over two million businesses in the UK. Through Business Spotlight, IFF Research provides a valuable opportunity for us to capture the opinions of a nationally representative sample of businesses.”

    James Baglin,

    Senior Strategic Insight Manager, ICAEW

  • “Its a real pleasure working with IFF on the largest annual social survey in the UK. Their ability to adapt, attention to detail and adherence to principles of good practice in research have led to the establishment of a strong foundation for Graduate Outcomes. Good communication has enabled us to tackle challenges in a timely manner while meeting critical deadlines.”

    Neha Agarwal,

    Head of Research & Insight, HESA

  • “We wanted to know more about our residents beyond business intelligence; we have data, but it only goes so far. It was great to have a team of interviewers from IFF whose values in their approach to speaking to the customers aligns with ours. Being kind, caring and putting them first.”

    Laura Ballantyne,

    Strategy & Insight Researcher, LiveWest

  • “One of the key benefits of the ongoing customer satisfaction measurement programme is the ability to react in real-time rather than waiting for a report to be produced at month end. This puts us on the front foot and allows the unpicking of data, customer comments, and the drawing on trends, over periods of time to take place immediately. This approach benefits our customers in the long term, and supports us to deliver service provision.”

    Kevin Wedge,

    Performance Manager, Midland Heart

  • “IFF have gone beyond selling us research. They are able to tread the delicate line between being supportive and patronising. They give us advice and draw on other examples in similar work that really helps us make informed decisions. I’ve felt all along that IFF get it. Their degree of understanding of the landscape we are operating in is impressive.”

    Louise Snelders,

    Funding and Contracts Manager, The Co-op Foundation