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Supporting continued growth

It’s been a big year for IFF. We’ve grown our research team by 15% in just six months, celebrated record turnover, been named 4th fastest growing independent agency by MRS and we’ve been shortlisted for Agency of the Year and Best Place to Work.

The tenant satisfaction measures final requirements – our reflections

Following the publication of the revised tenant satisfaction measures (TSMs) by the Regulator of Social Housing, we know most housing providers will be busy trying to understand the changes and what they need to do next.

Research Intern, Janay Hastings, gives the lowdown on life at IFF

It’s National Intern Week (26th-30th September) and what better way to learn about life as a Research Intern at IFF than getting the lowdown from a current intern. We sat down with Janay to see how things are going…

The cost of living crisis – are you hitting the mark?

Seven years ago, I submitted a lengthy dissertation describing how the ongoing changes to housing policy have affected the ability for social housing providers to meet the needs of social housing tenants.

Integration Area Programme Evaluation – Our findings published

Findings from our evaluation for three strands of the Integration Area Programme (IAP), an initiative from the Department for Levelling Up, Housing and Communities (DLUHC) have been published.

A who’s who of Boris’ Universities Ministers

Following a whirlwind few weeks in Westminster, when Ministers have been in and back out of the door quicker than you can say “Hasta la vista, baby,” we thought we’d mark the end of the Boris administration.

Coastal Communities Fund: IFF proves positive impact of community projects along the English coast

An evaluation of the Coastal Communities Fund’s work found a positive impact on English coastal communities, generating jobs and new amenities for residents and tourists. The fund was set up to finance community projects taking place along the coast.

Our net zero pledge – the story so far

Some of you may recall that IFF signed up to the Market Research Society’s Net Zero Pledge back in November 2021, committing ourselves to net zero emissions by 2026. What have we been up to since then, I hear you ask? Quite a lot actually!

Apprenticeship Evaluation 2021 results published

Satisfaction with apprenticeships remains high, found a recently published DfE study. Conducted by IFF Research, the Apprenticeship Evaluation 2021 explores the views of experiences of learners and employers involved in apprenticeships.

From Telephone Interviewer to Marketing Assistant: My journey at IFF

Three years of university, got the degree, did the graduation ceremony. Question is, what’s next?

How can we support social housing customers through the cost-of-living crisis?

With the cost-of-living crisis on everyone’s mind at the moment, it’s little surprise that it was the focus of Housing Quality Network’s (HQN) recent annual conference, which discussed how we got to where we are now.

Scottish Employers’ Perspectives of the labour market in 2021: Scottish Government publishes our research

Research conducted by IFF Research on behalf of Scottish Government has today been published as Official Statistics. The research found that just over half of employers had a full or part-time vacancy over the past 12 months.