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DfE measures impact of Master’s Degree Loan on widening access to postgraduate level study
Following the introduction to the Master’s Loan in 2016/17, DfE wanted to evaluate the Loan against its first year aims to increase take-up of postgraduate study, enable access to Master’s level study and improve the supply of skilled individuals to the UK economy.
Revolutionising trust and transparency at Black Country Housing Group
Keen to build trust and transparency they redeveloped their customer satisfaction programme using stakeholder engagement workshops. The resultant programme has enabled them to increase trust with tenants and enhance engagement with staff, improving service delivery.