Browse our case studies
Factors influencing the student academic experience following a return to on-campus delivery
IFF Research were commissioned by the University of Hertfordshire (UoH) to help them better understand the changing academic needs of students in light of an anticipated return to on-campus teaching and learning in September 2021.
Perception is reality: Clanmil’s stakeholder insights help inform future strategy
Listening and learning is essential to understanding how a housing provider is perceived within their community, their sector and amongst peers. Clanmil wanted feedback from stakeholders on how they perform in terms of collaboration, communication, innovation and delivering on their business objectives.
Peabody takes a fresh perspective on resident engagement
To kickstart their resident engagement strategy, Peabody commissioned research to challenge commonly held views about what resident engagement entails and discover how language and engaging with residents in a more ‘human’ manner can change the conversation.
Diving deep: How resident insight informs strategies at LiveWest
Determined to understand more about their residents’ lived experiences, LiveWest commissioned a research project, called Slice of Life, inviting respondents to share their views and circumstances around health, employment, and wellbeing.
Flexible Postgraduate taught provision for different markets: considered change in a changing world
The University of Portsmouth (UoP) explored innovative and flexible ways to deliver Postgraduate taught (PGT) courses, through a combination of mapping and evaluation analysis and primary research with prospective students and employers.
Embedding and impact; two and a half years of customer success with Midland Heart
Social Housing provider, Midland Heart, implemented a customer satisfaction programme in 2018 encompassing 10 elements of service provision. This programme was designed to streamline processes around data cleansing, monitoring and management systems to reduce survey fatigue, while improving sampling and the quality of customer feedback.
Review reveals need to overhaul skills system in UK heat networks
A fast-paced study exploring the skills needs of the UK heat network sector, at a time where it is expecting rapid growth, and transition to lower temperature heat supply. The study uncovered existing skills gaps in key project management and technical roles, while it also proposed the creation of an industry-led skills partnership to overhaul the current approach to learning and development.
Using horizon scanning to understand the evolving East London graduate market
University of East London’s needed to assess their portfolio to inform future course development and align the university’s strategic priorities to local employer needs. We helped with horizon scanning, which has been used to create a strategy to make a positive difference to student, graduate and community success.
Supporting the development of an integrated, regional approach to programme evaluation in East Asia
IFF Research has worked collaboratively with the East Asia regional team to develop and implement a regional M&E programme that enables robust, consistent data collection across the region, with the ability to adapt to the unique needs of each country and its programmes.
CMA identify competition concerns within investment consultancy and fiduciary management markets
The CMA found competition problems within both the investment consultancy and the fiduciary management markets. In December 2018, the CMA announced a range of reforms to the investment consultancy and fiduciary management sector to deal with its concerns.